Crowne Plaza Houston River Oaks

The rooms were very good sizes and they were very clean. The customer service that we received was great. I would definitley stay in this hotel again.

Our trip to Houston required for a hotel in the middle of our activities for the time we were spending there. It was right off the freeway which made it simple to get up and go or the other way around. The rooms are very clean and very quiet. I was traveling with my family so the two queens were just what I needed.

I didnt like the fact that I had to pay an extra fee for each day my vehicle was parked in the car garage. The car garage might be owned by someone else other that the Hotel? I'm not sure why I had to pay but I didnt have any other option since there is limited space all around the hotel.

The hotel and our room was very nice and clean. The staff was very courteous and helpful. When we arrived the a/c in our room was not working properly. All it took was a phone call to the front desk. They were very apologetic and had someone come fix it right away. The breakfast that came with our room was outstanding. I would highly recommend this hotel. We will definitely use them again.

STAFFS ARE ALL FRIENDLY & KIND. ROOM WAS CLEAN & COMFORTABLE TO STAY

the stay was very nice the service was good!

I didn't like being next to nosiy neighbors!!

Staff were very friendly and helpful.

The bath tub water never got hot

Service was great. Staff was very friendly no matter what. They cleaned are room when we asked, and we used their shuttle service to get around town. It was a great location as well.

The only thing is when your laying out by the pool, you can hear the traffic on the freeway which is a pain.

The hotel staff are polite and helpful. The hotel has a homely feel to it and has a beautiful lobby. It has shuttle bus which is very handy as it goes to the galleria shopping center and the museum district

I was a bit surprised to see a pair of slippers belonging to the last occupant under the bed which made me think that even though the rooms were well turned out perhaps housekeeping do not make a habit of cleaning under the beds.

The hotel was very nice. Our air conditioner was not working well. Two other couples that we were traveling with had the same problem. However,the staff allowed us to change rooms in the middle of the night and even offered us a free complimentary breakfast. We really appreciated their willingness to accommodate us.

Room were clean, Hotel Dinning was very good! Nice pool and great position by Hwy and the view at Night spactacular!!! Was able to check in earily, and that was nice....Great stay....I will be back....Lori Welch

Good location and rooms were adequate less the internet. The lady at check-in was very nice.

The wireless internet did not work. I called the help 800 number and spent an hour on the phone talking to a rep that did not seem qualified. It never worked and the only advice I ever got was for me to reboot my computer and he the server. We went though that drill about 4 times to no avail. My computer worked fined on the internet at my home and the next night at La Quinta. I was told to pick up an ethernet connection with a portable wireless receiver at the front desk (no offer for someone to bring it to my room). I was already dressed for bed and after an hour on the phone exhausted, so I passed on the offer. I thought the hotel was a little over priced. The parking lot did not drain well in places, like where I parked.

The rooms were really cleaned and beautiful and I paid such a little price! Also the location is really comfortable.

It always disappoints me when the unfamiliar alarm system goes off in the middle of the night. 3:20 was our rude alarm, are these truly even needed ithese days ? Other than that, all was good

Pillows. Thought I made reservation for Crowne Plaza by Galleria which would have been closer to my son's apartment.

Everything, especially the staff - everyone was great.